Monday, August 24, 2009

3D Juggling 442: Integrity

Jane writes: 'What do you do if you experience a mismatch between what your organisation says is important, and what it demonstrates is important through its actions? This is a challenge faced by Non-Executive Directors (Neds), whose role is to provide an independent view of the company that is removed from the day-to-day running of the organisation. Their intention should be to help the Executive Directors to see what can be seen by others and to use new insights to review the daily operation and performance of their organisation. What can we learn from research into the role of Neds?The Higgs Review in 2003 highlighted that effective Neds question intelligently, debate constructively, challenge rigourously and listen sensitively.

Virginia Bottomley (former Conservative minister, now a headhunter for an executive search firm) states that ‘the trick is knowing how to challenge without being seen as a member of the awkward squad’. Neds can be held accountable for not challenging the decisions, directions, plans and appointments of the executive group. What are you held accountable for? How do you help yourself and others to challenge with integrity, demonstrating your intention of achieving improvements?

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